Privacy Policy
1. Introduction
At Nurse Support, a dedicated provider of home care, nursing services, and healthcare staffing solutions, we are committed to protecting the privacy of personal information entrusted to us. This Privacy Policy outlines how we collect, use, store, and disclose personal information in compliance with the Privacy Act 1988.
2. Contact Details
Name of Organisation: Nurse Support
Contact Information:
Address: 1 Hampshire street, Officer, VIC, 3809
Phone: 0414055696
Email: info@nursesupport.net.au
Website: www.nursesupport.net.au
3. Collection and Storage of Personal Information
We collect and store personal information to provide home care services, nursing services, and staffing solutions. The types of personal information we collect may include, but are not limited to:
- Names
- Contact details
- Health information
- Employment history
- Financial information (where applicable)
Personal information is collected directly from individuals or from third parties such as healthcare providers or referees, with consent. We store personal information securely, whether in physical or electronic form, and take reasonable steps to protect it from misuse, loss, unauthorized access, modification, or disclosure.
4. Purpose of Collection
We collect personal information for the following purposes:
- Providing home care and nursing services
- Facilitating staffing solutions
- Managing employment relationships
- Compliance with legal and regulatory requirements
5. Use and Disclosure of Personal Information
Personal information may be used and disclosed for the primary purposes for which it was collected or for purposes related to those primary purposes where you would reasonably expect such use or disclosure. This may include sharing information with:
- Healthcare providers
- Aged care facilities
- Government bodies and regulatory authorities
We do not sell or trade personal information to third parties for marketing or advertising purposes.
6. Access and Correction
Individuals have the right to access the personal information we hold about them and to request corrections if necessary. Requests for access or correction should be made in writing to our Privacy Officer (contact details provided in section 2).
7. Complaints
If you believe your personal information has been mishandled or if you have concerns about our privacy practices, please contact our Privacy Officer. We take all complaints seriously and will investigate promptly.
8. Overseas Disclosure
Where applicable, we will disclose personal information outside Australia only with consent or where necessary for the provision of services. If personal information is likely to be sent overseas, we will specify the countries involved where practical.
9. Updates to Privacy Policy
We will update our Privacy Policy as required to reflect changes in our information handling practices. Any updates will be publicized on our website and through other appropriate channels.
10. Further Information
For further information about our Privacy Policy or practices, please contact our Privacy Officer.
11. Interpretation
If you require clarification or further explanation of any aspect of our Privacy Policy, please do not hesitate to contact us.
This Privacy Policy is effective as of 6 June 2024.
